Online Agents Vs Traditional Agents: Who Wins?

Tempting isn’t it, the promise of a fixed fee sale starting in just three figures to sell your property? Moving home comes with costs, and when you have a list of expenses to budget for, the opportunity to make a saving can appear a godsend. But is using an online or hybrid agent for an upfront fixed fee really the best way to make a saving and sell your property – or is it a false economy?

Where’s the Incentive?

An online agent stands to receive their fee whether your property sells or not and whatever the final sale price. So, the question is, where is their incentive to progress a sale and achieve the best possible price for your property?

Due to a commission-based structure payable only once the property has completed, a traditional agent like Satchells will have a far greater incentive to be proactive, focused and to not only push for a sale but also to negotiate the very best price for you. Also, of course, we will progress the sale on your behalf through to exchange and completion.

In a nutshell: Satchell’s with its traditional agency approach works harder for YOU, putting you first and going that additional mile to secure the extra few thousand pounds you deserve for your property.

Not on the High Street?

Although being online has become the norm for convenience and speed, there are still some things that just work better offline. Buying or selling property is one of the most significant and most costly experiences you are likely to accomplish in your lifetime, so it's not something you should be expected to enter into with a moment's thought.

You’ll have questions, guaranteed. But you won’t find an online or hybrid agent on the High Street. You can’t just wander into a branch anytime you please and ask for advice or get knowledgeable answers to your home buying and selling queries.

You may not even be privy to where your online agent is actually based. And if you don’t know that, how can you find them?

That’s where a traditional estate agent like Satchell’s differs! Questions are welcomed, and traditional family values are held dear. Satchells pride ourselves on delivering a high level of personal service so that strong relationships are built with clients to achieve the best results.

In a nutshell: Satchell’s have six prominent offices and a genuine London office ready to welcome you. You’ll find a true face to face service and friendly team.

What About Local Knowledge?

How valuable is your estate agent’s knowledge of the local area when it comes to selling your home? Well on a scale of one to 10, we say 10 – particularly when it comes to valuing your home.

How can an online estate agent value your home without having in-depth knowledge of the area? Online data is available, but this doesn’t always reflect the true reality.

A traditional estate agent like us, with a massive presence in the local area, can take into account local market activity along with other essential factors such as new developments, events and community issues that may affect prices, viewings and offers.

In a nutshell: With almost 100 years of trading in the Hertfordshire and Bedfordshire areas, there's nothing Satchells don’t know about the community and local area, and there is no problem we can’t solve!

Does Experience Count?

Alongside local knowledge comes experience and expertise. Some of Satchells dedicated and passionate team have more than 20 years negotiating experience, and of course, this means we are highly skilled at what we do!

The team are not only experienced but have a broad collective wealth of knowledge between them. Dealing with any property related matter in-house or with assistance from a vast range of third-party companies who we work closely with is all part of our service.

In a nutshell: You are not paying Satchell’s to sell your property. You are paying for our knowledge, experience and expertise. This translates into us working hard for you, ultimately ensuring we negotiate and achieve the best possible price for your property.

Satchell’s remain independent and dedicated to guiding you through every step of the home buying and selling process.

We will achieve a better price for your property through skilful negotiating and our fantastic network of branches.

Estate agency is a people business, not a faceless enterprise of property churning. At Satchells, we believe the value we add at each step of the home buying and selling process outweighs any possible saving that online estate agents promise.

Contact us to find out for yourself. We can be easily reached at admin@satchells.com or visit www.satchells.com