Terms and conditions

Telephone calls: Satchells reserves the right with or without notice, to record incoming and outgoing telephone calls for the purposes of accuracy, content, dispute resolution evidence and quality and training purposes.

Personal Data: Your personal data is held by Satchells and by communicating with us via all mediums, you agree that we may retain your data for future communications and marketing should you tell us otherwise at the point of contacting Satchells.

On line valuation tool: by using our online valuation tool you agree by the terms and conditions indicated within the valuation tool. You also agree to your personal data being retained by Satchells for use in future communications from us in relation to promotions and other media which we feel you may be interested in.

Photographs: Some photographs used by Satchells may have been adjusted using photo shop to enhance their general quality, removal of shadows, obscuring of number plates, removal/obstruction of personal identification and for the addition of blue sky. All rights to photographs taken by Satchells remain the property of Satchells and cannot be reproduced or used without our written consent.

Complaints: We appreciate that moving, and letting property can be frustrating and complex, and does not always go smoothly, and sometimes peoples expectations are not met, and at times things do go wrong. We do our best to minimize these things. However If you feel the need to make a complaint, in the first instance we would ask that you communicate directly with the manager of office/department for which you complaint relates to. They will provide you with a copy of our complaints policy. Alternatively if you prefer you can request a copy of our complaints policy directly from our central administration team. To contact them please either; email: admin@satchells.co.uk Post: 49 High Street, Biggleswade, Beds. SG18 0JH or by phone 01767 600011 requesting a copy of Satchells complaints procedure.

Accreditations and associations

About Satchells

Established in 1922, we have been trading for more than 90 years and pride ourselves in offering friendly advice and delivering a high level of customer service.

As an established estate agent, we have developed our marketing and advertising techniques to ensure maximum exposure of your property and thereby secure a buyer or tenant.

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