Fees and Charges for Landlords. Independent redress provided by: The Property Obudsman. Client Money Protection (CMP) provided by: Propertymark. Certificate can be found here and the Conduct and membership rules can be found here.

Management Services: Starting at 15% (inc VAT) of the monthly rent

To ensure all of our client’s requirements are fulfilled, Satchells offer a Fully Managed structure across three tiers all offering something different whilst we are able to guarantee that their asset is being looked after along with their best interests in mind too. The Lettings team have a wealth of knowledge & expertise and this is only proven by our results.

Satchells Classic Management (15% (inc VAT) of the monthly rent):

Our most popular management service, which has been used by numerous landlords since 1922. Our Classic Management service has been moulded and crafted throughout the years of legislation changes in the letting industry, to become the most efficient and well-versed service it is today.

Satchells Premier Management (15% (inc VAT) of the monthly rent):

The lettings industry can put any landlord in difficult positions at times. No matter how extensive the referencing and vetting process is. Our Premier Management service ensures you are covered for these difficult situations. This ranges from Rent Protection, should the tenant fall into rental arrears. Legal Expenses covered, should the need to seek possession of the property arise and access to HomeLet’s effective eviction service.

Satchells Ultimate Management (18% (inc VAT) of the monthly rent):

Without a doubt, our most comprehensive service covering all aspects of the Lettings industry whilst protecting your best interests. The Ultimate Management service is designed to ensure that letting your property is a straightforward process with very little need for you to get involved. All elements included within the Classic Management service and our Premier Manager Service are included within the Ultimate management service as well. By choosing Satchells’ Ultimate Management Service, we will be able to guarantee your rent on the same day every single month, regardless of whether your tenant pays or not. Satchells will deal with the arrears process should the tenant not pay but will ensure you are not out of pocket and can meet all financial commitments with the rental income being guaranteed on a specific day.

Tenant find only: Starting at 84% (inc VAT) of the first month’s rent – subject to a minimum fee of £540.00 (inc VAT)

To those landlords who do have the means of managing their property themselves then we have a range of Tenant Find Only services that we are able to offer. Again all of which have been designed with the client’s best interest in mind and to enable them to have a stress-free experience letting their property.

Satchells Classic Tenant Find Only (84% (inc VAT) of the first month’s rent – subject to a minimum fee of £540 inc VAT):

Our most popular Tenant Find Only service, which has been used by numerous landlords since 1922. Our Classic Tenant Find Only service has been moulded and crafted throughout the years of legislation changes in the letting industry, to become the most efficient and well-versed service it is today.

ADDITIONAL NON-OPTIONAL FEES AND CHARGES :

Setup Fee (Landlords Share): Fully Managed £300.00 - £540.00 (inc VAT)
• Agree the market rent and find a tenant in accordance with the landlord guidelines;
• Advise on refurbishment
• Provide guidance on compliance with statutory provisions and letting consents
• Carry out accompanied viewings (as appropriate)
• Market the property and advertise on relevant portals
• Erect board outside property in accordance with Town and Country Planning Act 1990
• Advise on non-resident tax status and HMRC (if relevant)

Inventory, Check In & Check Out Costs (Tenant Find Only & Fully Managed) See attached Schedule. Dependent on the number of bedrooms and/or size of the property and outbuildings.

Deposit Registration Fee (Tenant Find Only): £60 (inc VAT)
• Register landlord and tenant details and protect the security deposit with a Government-authorised Scheme
• Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of start of tenancy

Renewal Fee (landlords share) Fully Managed £108.00 (inc VAT)
• Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Renewal Fee (landlords share) Tenant Find Only £108.00 (inc VAT) - £240.00 (inc VAT)
• Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Ready Willing & Able (Tenant Find Only & Fully Managed)
• Where Satchells introduce a suitable tenant in accordance with the Landlords instructions and that tenant is ready willing and able, but the Landlord declines to proceed with a tenancy, then a fee equal to 84% (inc VAT) of one month’s rent, will be chargeable.

Termination of Agency (Fully Managed)
• Where Satchells found the tenant that is currently residing in the property, and is managing the property/tenancy, if notice is given by the Landlord, a fee equal to 84% (inc VAT) of one month’s rent, will be chargeable.

Tenant fees schedule

APPLIES TO ASSURED SHORTHOLD TENANCIES (ASTs) IN ENGLAND

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Note this will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year)

Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Missed Contractors Appointments

Should a contractors appointment be missed you, you will be liable for any cancellation charge made by the contractor. These will vary from contractor to contractor, but the cost will be in the region of £60 inclusive of VAT. This will be invoiced directly to you and until paid treated as a rent arrears and as such could be taken from your deposit.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Referral Fees and administration costs

As part of our business, we regularly refer clients and customers to our panel of 3rd party service providers such as conveyancing solicitors and financial advisors.

For this we receive a referral payment on the fee they charge.

These we list below:

Residential conveyancing: as of January 2026

Property Price Bracket	Agents fee
Up to £150K	£290
Up to £250K	£315
Up to £350K	£340
Up to £500K	£365
Up to £1m	£415
Up to £3m	£440

Mortgages and insurance

Product/service	Agents fee
Mortgage	£200
Returning client	10% of the product value plus £25
Life insurance	£125

Administrative costs:

In addition to referral fees, Satchells makes a charge added to the baseline cost of the provider to arrange things like. EPC’s, Surveys, AML checks, planning applications. Bespoke marketing materials, promotional marketing, professional photography, floorplans and drone footage.

The cost of these varies from case by case, types of property involved and the volume of work to be undertaken by Satchells, but typically the charges made by Satchells will generally be between £25 and £100

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF STAFF